A: We provide tele therapy services only. It allows for flexibility, convenience, and easier access. We use HIPAA compliant platforms to host all of our services.

*It's important to note that while virtual therapy offers many benefits, it may not be suitable for everyone, and some individuals may still prefer traditional in-person therapy. The choice between virtual and in-person therapy depends on individual preferences, needs, and the nature of the therapeutic or life coaching relationship.

A: Here are some example questions to ask your insurance about getting your sessions reimbursed:

Do I have out of network benefits?

What are the reimbursement rates for the intake (code 90791) and future sessions (90837 for 60 min., 90834 for 45 min., 90847 for family sessions, and 90853 for groups)?

What is my deductible?

A: We require a 24 hour notice for cancellation or no-show of appointments (virtual) from your appointment time. Anytime after the 24 hour mark of your appointment time will result in a cancellation fee. If you do not show up to your session by 15 minutes after the appointment time, the session will be marked as a no show. The late cancellation and no show fee is $100 charged to the credit card on file in your portal. We always appreciate communication regarding cancellations (life happens, we get it!) and we will not charge the fee if we are able to reschedule your session to another day in the same week. The fee is not waived under any other circumstances.

Missed appointments of 3 or more may result in discharging from mental health treatment and services.

The first session is designed to help us get to know you and understand the issues you are facing. While it may feel somewhat like an interview, our goal is to create a space where you can openly share what’s going on. Together, we’ll develop a personalized plan to guide your journey forward. Because our approach is person-centered, your plan is tailored to your unique needs and comfort level with specific interventions. As your needs evolve, your plan may be adjusted to reflect your current situation. Initial sessions also focus on building rapport, so therapy feels more like a meaningful conversation than a formal assessment. We strive to provide a safe, judgment-free space where you can feel supported and look forward to each session.

To ensure progress, we provide assessments every eight weeks to track symptoms and make necessary adjustments. By the six-month mark, we re-evaluate treatment goals together to guide the next phase of therapy and ensure your continued growth.

Here is the pathway to your first session:

1. Submit a consultation request.

2. Have your free 15 minute consultation to ask questions and define if this is a good match.

3. After determining it is a good match, the clinician will send you consent forms and arrange your first session day and time.

4. Once forms are completed, your first session will be scheduled and a link will be provided to join the session room.

You can be seen within 7 business days.

If it is determined that we are not a good match during the consultation, we will provide 2 resources for you to reach out to for services.

During out of office hours, you may contact 9-8-8 for immediate support or go to the nearest emergency room. Please click on our resources tab to locate emergency hotlines for your jurisdiction.